Open the 360 Smart app, remove the old robot entry, and add the device as new. Method 2: Full Factory Reset (Hard Reset) Use this if the Soft Reset fails, the robot freezes, or you are selling the device. Warning: This erases maps, schedules, and settings.
Ensure the robot is turned ON (not sleeping). Reset Wi-Fi Settings 360 S6 Robot Vacuum Cleaner
Press and hold both the Power button and the Home button simultaneously for 5–10 seconds . Open the 360 Smart app, remove the old
Place the robot on the charging dock and ensure it has power. Open the 360 Smart app
Wait 10 seconds.
The Wi-Fi indicator light on the robot will start flashing orange/amber slowly. This means the old credentials are erased.