| Error | Fix | |-------|-----| | Invalid badge | Re‑enroll badge/PIN in employee master data. | | Early punch | Adjust grace period in shift rules. | | Missing clock‑out | Use “Admin Override” or manually add missing transaction. | | “Already clocked in/out” | Reset employee status via Attendance > Force Reset . |
Here’s a write-up you can use as a knowledge base article, internal troubleshooting guide, or customer-facing FAQ. 1. Purpose This document provides systematic troubleshooting steps for common errors in eTimeTrackLite (time & attendance tracking software). It is intended for end users, supervisors, and IT support staff to quickly identify and resolve runtime, database, sync, and user‑input errors. 2. Common Error Categories & Solutions 2.1 Database Connection Errors Symptoms: Unable to connect to database Login failed for user Timeout expired etimetracklite error solver
Enable “auto‑clock out at midnight” for forgotten day‑end punches. 2.4 Report Generation Errors Symptoms: Report timeout Data mismatch between report and raw logs | Error | Fix | |-------|-----| | Invalid
