Copc Dll | Linux Fresh |

// Initialize the COPC tracker with agent/skill info COPCDLL_API int __stdcall CopcInit(const char* agentId, const char* skillGroup);

// Log interaction end (calculate handle time, service level impact) COPCDLL_API int __stdcall CopcLogEnd(const char* interactionId, int abandoned); COPC DLL

#endif

int __stdcall CopcLogEnd(const char* interactionId, int abandoned) for (int i = 0; i < activeCount; i++) if (strcmp(activeInteractions[i].interactionId, interactionId) == 0) time_t now = time(NULL); double handleTime = difftime(now, activeInteractions[i].startTime); // In real COPC: update handle time, service level stats char buf[256]; sprintf(buf, "End %s, abandoned=%d, handle=%.2f sec", interactionId, abandoned, handleTime); logEvent(buf); // remove by swapping with last activeInteractions[i] = activeInteractions[--activeCount]; return 0; // Initialize the COPC tracker with agent/skill info

gcc -shared -o COPC.dll copc_dll.c -DBUILDING_COPC_DLL #include <windows.h> #include <stdio.h> #include "copc_dll.h" typedef int (__stdcall COPCLOGSTART)(const char ); const char* skillGroup)

I’ll assume you’re asking for a (e.g., a shared library that implements certain call center / customer service performance management functions, likely for integration with telephony or workforce management systems).