| Test Name | Result |
|---|---|
| User Agent (Old) | Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/145.0.0.0 Safari/537.36 Prerender (+https://github.com/prerender/prerender) |
| WebDriver (New) | missing (passed) |
| WebDriver Advanced | passed |
| Chrome (New) | present (passed) |
| Permissions (New) | prompt |
| Plugins Length (Old) | 5 |
| Plugins is of type PluginArray | passed |
| Languages (Old) | en-US |
| WebGL Vendor | Canvas has no webgl context |
| WebGL Renderer | Canvas has no webgl context |
| Broken Image Dimensions | 16x16 |
| PHANTOM_UA | ok | {
"userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/145.0.0.0 Safari/537.36 Prerender (+https://github.com/prerender/prerender)"
} |
| PHANTOM_PROPERTIES | ok | {
"attributesFound": [
false,
false,
false
]
} |
| PHANTOM_ETSL | ok | {
"etsl": 33
} |
| PHANTOM_LANGUAGE | ok | {
"languages": [
"en-US"
]
} |
| PHANTOM_WEBSOCKET | ok | {} |
| MQ_SCREEN | ok | {} |
| PHANTOM_OVERFLOW | ok | {
"depth": 9594,
"errorMessage": "Maximum call stack size exceeded",
"errorName": "RangeError",
"errorStacklength": 846
} |
| PHANTOM_WINDOW_HEIGHT | ok | {
"wInnerHeight": 718,
"wOuterHeight": 580,
"wOuterWidth": 780,
"wInnerWidth": 1440,
"wScreenX": 630,
"wPageXOffset": 0,
"wPageYOffset": 0,
"cWidth": 1424,
"cHeight": 1561,
"sWidth": 1440,
"sHeight": 718,
"sAvailWidth": 1440,
"sAvailHeight": 718,
"sColorDepth": 24,
"sPixelDepth": 24,
"wDevicePixelRatio": 1
} |
| HEADCHR_UA | FAIL | {
"userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/145.0.0.0 Safari/537.36 Prerender (+https://github.com/prerender/prerender)"
} |
| HEADCHR_CHROME_OBJ | ok | {} |
| HEADCHR_PERMISSIONS | ok | {} |
| HEADCHR_PLUGINS | ok | {
"plugins": [
"PDF Viewer::Portable Document Format::internal-pdf-viewer::__application/pdf~pdf~Portable Document Format,text/pdf~pdf~Portable Document Format",
"Chrome PDF Viewer::Portable Document Format::internal-pdf-viewer::__application/pdf~pdf~Portable Document Format,text/pdf~pdf~Portable Document Format",
"Chromium PDF Viewer::Portable Document Format::internal-pdf-viewer::__application/pdf~pdf~Portable Document Format,text/pdf~pdf~Portable Document Format",
"Microsoft Edge PDF Viewer::Portable Document Format::internal-pdf-viewer::__application/pdf~pdf~Portable Document Format,text/pdf~pdf~Portable Document Format",
"WebKit built-in PDF::Portable Document Format::internal-pdf-viewer::__application/pdf~pdf~Portable Document Format,text/pdf~pdf~Portable Document Format"
]
} |
| HEADCHR_IFRAME | ok | {} |
| CHR_DEBUG_TOOLS | ok | {} |
| SELENIUM_DRIVER | ok | {
"attributesFound": [
false,
false,
false,
false,
false,
false,
false,
false,
false,
false,
false,
false,
false,
false,
false,
false,
false
]
} |
| CHR_BATTERY | ok | {} |
| CHR_MEMORY | FAIL | {} |
| TRANSPARENT_PIXEL | ok | {
"0": 0,
"1": 0,
"2": 0,
"3": 0
} |
| SEQUENTUM | ok | {} |
| VIDEO_CODECS | ok | {
"h264": "probably"
} |
| navigator.cookieEnabled | true |
| navigator.doNotTrack | null |
| navigator.msDoNotTrack | undefined |
| navigator.sendBeacon | |
| navigator.cookieEnabled | true |
| navigator.userAgent | Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) HeadlessChrome/145.0.0.0 Safari/537.36 Prerender (+https://github.com/prerender/prerender) |
| navigator.appName | Netscape |
| navigator.vendor | Google Inc. |
| navigator.appCodeName | Mozilla |
| navigator.getUserMedia | |
| navigator.sayswho | undefined |
| navigator.javaEnabled | false |
| navigator.plugins | {"0":{"0":{},"1":{}},"1":{"0":{},"1":{}},"2":{"0":{},"1":{}},"3":{"0":{},"1":{}},"4":{"0":{},"1":{}}} |
| screen.width | 1440 |
| screen.height | 718 |
| screen.colorDepth | 24 |
| navigator.language | en-US |
| navigator.loadPurpose | undefined |
| navigator.platform | Linux x86_64 |
| navigator.mediaDevices | |
| navigator.getBattery details | Charging: true Level: 1 |
| Canvas1 | Hash: -419353324 |
| Canvas2 | Hash: -419353324 |
| Canvas3 (iframe sandbox) |
Hash: -419353324 |
| Canvas4 (iframe sandbox) |
Hash: -419353324 |
| Canvas5 (iframe) |
Hash: -419353324 |
| Error Code (if present) | Probable Cause | Likelihood | |-------------------------|----------------|-------------| | 0xc0000005 | Access violation – the process tried to read/write protected memory (heap corruption, bad pointer). | High | | 0xc0000135 | Missing .DLL or framework (e.g., VC++ Redistributable, .NET runtime). | Medium | | 0xc0000374 | Heap corruption (often third-party hooking or antivirus injection). | Medium | | 0xc0000142 | DLL initialization failure. | Low |
| Property | Action | |----------|--------| | | Navigate to the executable path (often shown in the error dialog). Common locations: C:\Program Files\ , %TEMP%\ , or installation directories of backup/imaging tools. | | Digital Signature | Right-click → Properties → Digital Signatures. Validate signature trust. | | Publisher | If unsigned or from an unknown publisher, scan with VirusTotal. Legitimate examples: Acronis True Image (AFR = Acronis File Restore?), Adaptec RAID tools, or legacy Acronis bootable components. | Critical Warning: If afr-x64.exe is located in %AppData% , %TEMP% , or a Downloads folder and is unsigned, it is likely malware impersonating a system tool. Proceed with isolation. 3. Root Cause Taxonomy The error “Application Error” without an exception code generally maps to these underlying causes: afr-x64.exe application error
Document ID: TSB-2024-AFR64 Severity: Medium to High (Depending on Environment) Applies to: Windows x64 Systems 1. Executive Summary The error message “ afr-x64.exe – Application Error ” typically indicates a fatal runtime exception within a 64-bit executable bearing the identifier afr-x64 . This paper identifies the probable origins of this executable (ranging from hard drive firmware tools to Adobe AceRipper or custom enterprise software), categorizes the root causes of the failure (memory access violations, missing dependencies, or corruption), and provides a systematic diagnostic and remediation workflow. 2. File Identification Before troubleshooting, confirm the legitimate source and publisher of afr-x64.exe . | Error Code (if present) | Probable Cause